02 9687 4000


Health information is regarded as one of the most sensitive types of personal information. For this reason, the Australian Privacy Principles contained in the Privacy Act 1988 provides extra protections for individuals and patients around its handling.

As a health service provider, we are covered by the Act and we need your consent before we can collect your health information.

All health information that is collected and used by this practice is protected by this policy.


Our Privacy Policy advises you:

That we need your consent to collect information about you

That you can request access to the information we hold about you and you can have the information corrected if it is incorrect.

That you may discuss any concerns that you have about how we handle your information with your doctor or the practice staff.

We ask that you assist us in providing the best possible health care to you by making sure that the information we have is accurate and up to date.

A privacy fact sheet and privacy guide developed by the Australian authorities is available for you at reception to understand your rights and responsibilities.


Patient Access to Medical Records

It is our policy that all patients have access to the health information contained in their file. Access may be denied if access is deemed to present a serious health threat to the individual’s health or when the privacy of another individual may be compromised. There are other exceptions to access medical records and please refer to the Privacy Guide for full list of exceptions.

Should a patient want to access their health records they should speak to our reception staff or their treating doctor.

Note: for information that is copied, posted, faxed or emailed, a fee of $50 may be incurred by the patient. Generally we provide the required information within 30 days after the request is made.


allied health Services
Our Allied Health services include
  • Psychologist
  • Physiotherapist
  • Dietitian
  • Podiatrist
  • Lactation Consultant
To find out more
about our services
(02) 9687 4000 OR
contact us
Mon-FRI    8:30 AM - 10:00 PM
Sat-SUN      9:00 AM - 5:00 PM

 Shop 6,
Coles Westmead
29-33 Darcy Road
Westmead 2145

PHONE:  (02) 9687 4000
FAX:   (02) 9687 4005